This Website collects some Personal Data from its Users.
The website www.philoxenia-hotels.com is the web presence of our 4 Philoxenia Hotels: Philoxenia Beach, Philoxenia Earia, Philoxenia Evgenia and Philoxenia Suites through which we wish to highlight our quality services – amenities to potential future customers.
Owner: Philoxenia Hotels
Owner’s Contact Email: firstname.lastname@example.org
Contact Address: Vrasna Beach, Zip Code 57021, Municipality of Volvi, Thessaloniki, Greece.
At Philoxenia Hotels, we are dedicated to deliver high quality services.
For that purpose, among the types of Personal Data that out Website collects, by itself (we do not use any kind of third parties services), there are: Name, Email Address, Children Age, Phone, Mobile Phone, Address, City, Country, Postal Code Number, Nationality, Passport or Id Card Number, and Cookies.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by the Website’s Contact Form is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner, using the contact information that is provided at the top of this page.
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
However, it is important to note that there is no storage of the Personal Data that the User provides, via our contact form, to the Website’s database or to a Newsletter Mailing List. We just receive an incoming email from you at our email address.
The Data processing, in our email account, is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.
The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Bookin A Room.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the already mention purposes and using the following services:
Booking A Room
By filling in the booking form with their Data, the User authorizes this Website to use these details to reply to booking requests. No storage occurs of the Personal Data that User provides, via our contact form, to the Website’s database or to a Newsletter Mailing List. We just receive an incoming email from you at our email address.
If, at the time filling our booking form, a User chose to consent to receive future offers from us, then at times he will receive relative personalized emails.
The User can undo this action whenever he likes by sending us a relative email to our contact email address.
Personal Data collected: Name, Email address, Children Age.
Pre-Check In Information of the User
By filling in the Pre-Check In form with their Data, the User authorizes this Website to use these details to arrange the details for the Check In. No storage occurs of the Personal Data that User provides, via our Pre-Check In form, to the Website’s database or to a Newsletter Mailing List. We just receive an incoming email from you at our email address. It is our obligation by the law to keep these data for each person that is hosted in our rooms. These data are transfered and stored to the Accommodation File and Event Book.The file is kept for public health protection reasons.
The user cannot change his consent. The data are kept until the end of the tourist season for public health protection reasons.
Personal Data collected: Name, Email Address, Phone, Mobile Phone, Address, City, Country, Postal Code Number, Nationality, Passport or Id Card Number, and Cookies.
Our website may contain links to other websites. However, once you have used these links to leave our site, it should be noted that we have no control over the other sites. Therefore, we cannot be responsible for the protection and confidentiality of any information you provide during your visit to such websites and such websites are not governed by this privacy statement. You should be careful and check the privacy statement that applies to that website.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through this Website, which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
The means by which the Personal Data of the User is collected and processed.
The service provided by this Website as described in the relative terms (if available) and on this Website.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small sets of data stored in the User’s device.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
Any leakage of the database of this site will be reported to the Greek Data Protection Authority within 72 hours of the leak finding.
Latest update: 01/07/2020
It is very important that we all follow the rules of protection against the virus, in order to stay healthy.